Search for reviews from existing customers
This can be done in a number of ways: Take a survey: Net Promoter Score (NPS) measures how likely a customer is to recommend your product or service on a scale of 1 to 10. By finding out which customers are more likely to recommend your company to others, you'll have a list of potential topics for your future cases. Some customers will leave positive reviews about your company on specialized review sites, on your website, or on social networks.This data will allow you to identify and connect with your deutschland phone number most ardent supporters. Conduct a customer satisfaction study: This will take more time, but you can also use existing customer satisfaction studies (if they are still new enough). The benefit is that this analysis will give you more information about how customers use your product or service and what they think. Ask Customer Service/Customer Success: This is what we do at Plezi.
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Through our Customer Success Managers, we can identify which customers would be willing to be the subject of a case study and the issues that need to be highlighted. This qualitative research allowed us to develop an editorial calendar to create case studies throughout the year. Eliminate Potential Obstacles Once you’ve found the perfect subject for your case study, you just have to convince them to participate. But you may still have some hurdles to overcome.
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